Job Responsibilities:
- Deliver exceptional account service and form successful client relationships
- Effectively listen to client needs and provide a consultative customer centric approach to align client needs with Couranto solution set
- Effectively demonstrate and support our solutions to clients as required
- Assess client engagement and identifies opportunities to grow account
- Follow through on outstanding orders
- Collection analysis to determine upsell opportunities
- Robust relationship across multiple touch points
- Identify opportunities for up sell and pass to Sales VP
- Concurrently manages multiple accounts, deadlines and projects
- Develops, implements and tracks key performance indicators (KPI’s) to measure efficacy of client relationships
Education & Qualifications:
- Minimum 2 years' experience as Account Executive or Customer Service
- Minimum Associates Degree; Bachelors degree preferred
- Possesses an understanding and exhibited success in of B2B Sales process
- Advanced Proficiency in: Microsoft office Suite; Gmail, Zoom and/or other similar software
Interested in joining Couranto? Reach out to us at careers@couranto.com.